If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up. You likely need to remove a few gigabytes of data to make room for Quicken data so you can use your present drive without a massive erasing procedure. Reconnect the WD drive via a new USB hub or to a new PC. For a PC, you can find a nice portable drive of 1TB capacity on sale for around $60-70.Ī Mac HD version will cost more, because manufacturers know Mac users are used to paying more for computer stuff (seriously!).Īlso, you likely do not need to erase everything on your current HD to make room for the Quicken backup. You can get a new one with twice the capacity at around half the price today. The price of hard drives has really come down since you got the one you have. Step 4: Click the Apply button to execute the pending task. Step 3: On the Format Partition window, choose FAT32 from the File System menu and then click the OK button. If you have not yet embarked on this project, consider this: Step 2: Highlight the NTFS partition on the WD My Passport drive and then choose the Format Partition from the left pane. What is important is if you are using a PC you use a PC formatted drive, but if you are using a Mac you should use a pre-formatted for Mac drive, it will make your life easier. Deborah, if you plan to use drive for Quicken Backup only, the drive needs no special formatting.
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